Choose your pricing plan
Plans for founders and small teams, with unlimited teammates on Starter, Growth, and Scale.
Starter
For small businesses and startups.
- 1,000 tickets every month
- 3 workspaces
- Real-time customer chat
Growth
PopularFor growing support teams.
- Everything in Starter
- 10,000 tickets every month
- Up to 5 workspaces
Scale
For established organizations.
- Everything in Growth
- 50,000 tickets every month
- Unlimited workspaces
- Priority support
Big team?
Discount available for groups up to 15.
Pricing questions
Starter, Growth, and Scale are indicative plans for a live chat widget and a shared inbox. Nothing on this page starts a subscription. If a number here disagrees with a later conversation, the conversation is the one to trust until a real billing flow exists.
Are these the prices I pay at checkout?
No. The figures on this page are indicative. tkit.ai does not offer online checkout, and payments and plan enforcement are not available. Create an account without a credit card, then contact us for plan details. Published prices can change, so treat Starter, Growth, and Scale as a guide to how the plans are shaped, not as an invoice.
What does Starter include?
Starter is listed at $12 per month, or $9 per month when billed annually. The indicative limits are 3 workspaces, unlimited teammates, and 1,000 tickets per month, plus real-time customer chat. Seats are not priced separately. A workspace is a separate product, brand, or client, and a workspace can run more than one widget.
What does Growth include?
Growth is listed at $19 per month, or $15 per month when billed annually, and it is marked as the recommended plan. It includes everything in Starter, with indicative limits of 5 workspaces and 10,000 tickets per month. Teammates stay unlimited. The same caveat applies: these are published guide prices, not a checkout.
What does Scale include?
Scale is listed at $39 per month, or $31 per month when billed annually. It includes everything in Growth, with indicative limits of unlimited workspaces, 50,000 tickets per month, and priority support. Teammates stay unlimited. There is also a contact-us custom tier on the pricing table for agreements that do not fit these three plans. That custom tier is not a $0 product.
Do you charge per seat?
The published Starter, Growth, and Scale prices are not per seat. Each of those plans lists unlimited teammates, so inviting the people who already answer customers does not add a per-person line on the price card. That is different from tools that publish a price per agent. It does not mean every support product is more expensive. Compare the unit on each vendor's pricing page before you decide.
What counts as a ticket?
In the inbox, a visitor conversation can be raised as a support ticket with a status your team can move through, such as open, resolved, or closed. The monthly ticket numbers on each plan are indicative limits, not a meter you can buy through this website. If you are unsure whether your volume fits, contact us with a rough count of new conversations rather than guessing from a checkout screen that does not exist.
Can I try the widget before talking about a plan?
Yes. Account creation does not ask for a credit card. Paste the hosted script, allow the domains that should load it, and send a test message. The install guide walks through that path, and the widget install check can review a snippet in your browser before you publish it. Plan questions still go through the contact path on this page.