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About tkit.ai

Support software should help small teams stay close to customers

A live chat widget and shared inbox for SaaS founders. Website questions stay in one place, with workspaces per product and an AI teammate you can pause.

Pixel-art mountain landscape used as tkit.ai brand artwork
A website chat widget connected to a shared team inbox
Workspace-based organization for separate products or brands
Human replies with useful customer context

Built by Sourabh Soni

Details about Built by Sourabh Soni

Sourabh Soni is the founder and builder of tkit.ai. He works directly across the widget and inbox workflow.

Why tkit.ai exists

Details about Why tkit.ai exists

Early SaaS teams need a clear path from a visitor question to a thoughtful human answer. tkit.ai keeps that path short: a lightweight widget on the website and one shared place for the team to reply.

The product is designed for founders and compact support teams that want useful customer context without turning support into a sprawling operations project.

What we ship

Details about What we ship

The current product focuses on the support workflow we can verify end to end.

  • Live website chat and a shared support inbox
  • Workspace organization and widget customization
  • Visitor context for human support replies

Built for a global SaaS audience

Details about Built for a global SaaS audience

A website is often the first support desk for a young software company. tkit.ai is built to give teams a consistent support workflow across products, domains, and customer locations.

Bring support closer to your product

Install the widget, invite your team, and review every reply before it reaches a customer.

Get started